Terms & Conditions

Terms & Conditions

1, Acceptance of terms

Your access to and use of www.canterburyclocksandcurios.co.uk  (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2, Advice

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3, Changes to website

Canterbury Clocks and Curios Ltd reserves the right to:

3.1, Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Canterbury Clocks and Curios Ltd shall not be liable to you for any such change or removal; and

3.2, Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4, Links to third party websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5, Copyright

5.1, All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by ZPeCommerceand used by Canterbury Clocks and Curios Ltd as permitted by law.

5.2, In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6, Disclaimers and limitation of liability

6.1, The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6.2, To the extent permitted by law, Canterbury Clocks and Curios Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

6.3, Canterbury Clocks and Curios Ltd makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

6.4, Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Canterbury Clocks and Curios Ltd for death or personal injury as a result of the negligence of Canterbury Clocks and Curios Ltd or that of its employees or agents.

7, Indemnity

You agree to indemnify and hold Canterbury Clocks and Curios Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Canterbury Clocks and Curios Ltd arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8, Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9, Governing law

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

Terms & Conditions of sale for Canterbury Clocks and Curios Ltd

1, Definitions

1.1, “Buyer” means the individual or organisation who buys or agrees to buy the Goods from the Seller;

1.2, “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.3, “Contract” means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;

1.4, “Goods” means the articles that the Buyer agrees to buy from the Seller;

1.5, “Seller” means www.canterburyclocksandcurios.co.uk, which is owned and operated by Canterbury Clocks and Curios Ltd;

1.6, “Terms and Conditions” means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;

1.7, “Website” means www.canterburyclocksandcurios.co.uk

2, Conditions

2.1, Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

2.2, These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.3, Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

2.4, Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

2.5, Any complaints should be addressed to the Seller’s office address.

3, Ordering

3.1, All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

3.2, When making an order through the Website, the technical steps the Buyer needs to take to complete the order process are described in the shopping cart section.

4, Price and payment

4.1, The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

4.2, After the order is received the Seller shall confirm by email or a phone call the details, description and price for the Goods together with information if necessary on the right to cancel if the Buyer is a Consumer.

4.3, Payment of the price and delivery charges must be made in full before dispatch of the Goods.

5, Rights of seller

5.1, The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

5.2, The Seller reserves the right to withdraw any goods from the Website at any time.

5.3, The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

6, Age of consent

6.1, Where Goods may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods.

6.2, If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.

7, Warranty

The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.

8, Delivery

8.1, Goods supplied within the UK will normally be delivered within 7 working days of acceptance of order unless stated otherwise.

8.2, Goods supplied outside the UK will normally be delivered within 14 working days of acceptance of order unless stated otherwise.

8.3, Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date.

8.4, The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

8.5, Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

8.6, Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

9, Cancellation and return

9.1 Where the goods are “made to order” the buyer shall have no right to amend or cancel the order, return the goods or seek any refund of the price paid by from the seller. This is because when we the seller receive an order, the manufacturing process begins immediately and the goods are manufactured to the buyers exact specification. Accordingly, pursuant to Regulation 13(1)(c) of the Consumer Protection (Distance Selling) Regulations 2000, conditions 9.2, 9.3, 9.4, 9.5, 9.6 and 9.7 shall not apply in this case.

9.2, Where condition 9.1 doesn’t apply the buyer may cancel an order for any reason and return products by giving due notice any time within 7 working days of purchase/receipt of goods (whichever is longer), in exchange for a full refund, with no penalty. This includes products which are found to be defective or damaged upon inspection within the same time limit. However if the goods have already been dispatched and it is simply a ‘change of heart’ then the return delivery costs will be borne by the buyer.

9.3, the buyer has a statutory duty to take reasonable care of the Goods whilst they are in the buyer’s possession and up until the time when the Goods are physically returned to the seller. Notwithstanding any rights the buyer has as a “consumer” under the Consumer Protection (Distance Selling) Regulations 2000 (“The Regulations”) in relation to cancellation of an order or returning Goods, if any damage is caused to the Goods whilst in the buyer’s possession, the seller may have a claim against the buyer for breach of that statutory duty.

9.4, If the Buyer fails to return the goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the goods from the buyer.

9.5, Goods to be returned must clearly show any reference/order number obtained from the Seller on the package, and should be adequately insured.

The buyer must notify the seller in writing or email us: admin@canterburyclocksandcurios.co.uk prior to returning any goods to obtain any reference numbers or change of return address.

9.6, Where returned Goods are found to be damaged due to the buyer’s fault the buyer will be liable for the cost of remedying such damage.

9.7, The goods should not be been used and returned in the original packaging.

10, Limitation of liability

10.1, Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

10.2, Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees.

10.3, The seller accepts no liability for third parties and delivery companies.

11, Wavier

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

12, Force majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

13, Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

14, Changes to terms and conditions

he Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

15, Governing law and jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

We recommend printing out our Terms and Conditions.

Privacy Policy

This Privacy Policy is a legal document that discloses some or all of the ways Canterbury Clocks and Curios Ltd gathers, uses, discloses and manages customer data. We respect the privacy of our website users and take privacy matters seriously. Please read this policy for details of how your personal information is used.

Information About Data Security

You can use this website without disclosing any personal information to us. We will only collect personal information in order to fulfill your online query or if you purchase any of our products and/or services. By doing so you may submit personal data and sensitive information to us, which includes (but is not limited to) your; name, address, business name, telephone number, payment details and email address.

If you provide your personal details to us you are consenting to their use. Your information will be kept secure, and will be only collected and used from you in accordance with national data privacy laws. By submitting your information, you agree it may be used, stored and processed to improve the operation, administration and development of our business.

You are entitled to be informed of the personal information we hold about you. We are happy to comply with any requests once we are satisfied of your identity.

Data Collection & Disclosure

We only collect any personal details that are necessary to process payment for your online purchase and/or to answer any email queries.

We will not release personal details to any third party, unless we are required to do so by law.

We may use your information to contact you about your order, or from time to time, inform you of changes to our website, advise on new products and services, special offers or to gain feedback on our business.

If you do not want to receive any communications from us please contact us by sending an email to the address provided on this website.

Children

Our site is not intended for children. If you are under the age of 18 years you may only use our site with the permission and involvement of a parent or guardian.

Privacy & Cookies Policy

This website may use a device known as a ‘cookie’, which is a way information relating to your Internet activity (such as whether you have previously visited our site) is recorded on your hard drive and used by us to improve our website services. If you do not wish for us to use cookies when you use the site please adjust your Internet browser settings to not accept cookies. Your computer’s help file should tell you how to do this.

We may update our Privacy Policy from time to time, please check this page regularly to ensure you are happy with any changes. Any queries about our Privacy Policy can be directed to: admin@canterburyclocksandcurios.co.uk or 01227 709883, you may also mail your query or request to us at Canterbury Clocks and Curios Ltd , Stone Farm, Stone Street, Canterbury, Kent, CT4 6DF.